The bad day started when the drained iPhone was plugged in to charge at 2:30 am. After starting, something looked off – Mail, Messages, App Store, Photos, Facetime and 134 other third-party apps had disappeared. Vanished. No trace at all…
This morning after self-troubleshooting was unsuccessful, Apple Care chat spent an hour trying to troubleshoot it, but had never seen anything like that (nor was it in their internal knowledgebases). They wanted the Apple Geniuses to take a look at it as well, so off to the Apple store it was.
None of the geniuses there had seen anything like that either. They could not run diagnostics like they usually would do. The only option left. Factory reset. And just like that the 64Gb phone went from having 2 Gb available to having 2 Gb occupied.
Here’s hoping the backup from a month ago works and restores some sanity.
Two words: backup. often.
If the reverse apple logo in the store looks off, the macbook corrects it…